Privacy Policy

INFORMATION BY ENERGY-XPERTS Inc. ON PERSONAL DATA PROCESSING

At Energy-Xperts, the privacy of our employees, customers, and partners is a top priority. This privacy statement outlines the personal data we collect and process, the purposes and legal grounds for processing, who we share it with, and how long we retain it. Additionally, it details your rights as a data subject and how to exercise them.

Energy-Xperts may update this privacy statement, and the latest version will be available at energy-xperts.com/policy-policy. We will notify you of significant changes via our website or other communication channels.

About the Company

Our vision is to be an industry leading, innovative, and disruptive “Building Life Coach™”

As a Building Life Coach, our commitment is to be the world’s only LED Lighting Manufacturer, Solar Manufacturer and Roof Consulting & Rehabilitation company that provides our channel partner clients with a consultative, solution based, value added, energy and time saving solution at a fair price. Being customer centric and internally driven, we will act green in everything we do, and we will constantly adapt to be able to solve our client’s building issues for the next 15 years.

Finally, we will be the best at training our channel partners to consistently deliver value added energy conservation measures (ECM’s) and solutions to their clients.

Types of Personal Data Collected

Energy-Xperts processes the following types of personal data:

Identification Information:

  • Full name
  • Email address
  • Permanent or current address (street, number, zip code, city, country)
  • ID card (passport) information (for employment or service contracts)
  • Employment history, NSSI (social security and insurance) data, personal identification number, bank account number (for employment contracts)

Contact Information:

  • Mobile/fixed phone number
  • Email address
  • Job position and employer from public or subscription-based sources (e.g., LinkedIn)
  • Contact details of relevant persons associated with you

We also process publicly available information from official registers or through legally compliant purchases from authorized companies.

Data Collection Methods

Energy-Xperts collects personal data:

  • Directly from you via registration forms on energy-xperts.com or through our email platform when you reach out to us;
  • From you as a candidate during the recruitment process via our HR platform;
  • From you as a prospective customer during our sales engagement via our email platform.

Data Processing Activities

Personal data is processed by Energy-Xperts employees and our suppliers with whom we have service agreements, including a Data Protection Agreement (DPA).

Personal data may be processed for the following purposes:

  • Employee identification and authentication: Compliance with legal obligations as an employer or to protect your vital interests;
  • Reporting to authorities: Compliance with legal obligations to the National Revenue Agency, National Social Security Institute, etc.;
  • Contractual agreements: Required personal data to fulfill contractual obligations with customers or co-contractors;
  • Marketing: Using your contact information to send relevant marketing materials based on your preferences, including newsletters. You can manage your preferences or unsubscribe at any time.
  • Cookies: We use cookies in accordance with our cookie policy.
  • Targeted Sales Materials: Sending materials based on your indicated preferences while using our website.
  • Customer Analytics: Processing data for analytics using Google Analytics and Google Ads services; we share aggregated data with Google Analytics.
  • Litigation: Processing data to establish, exercise, and defend Energy-Xperts’ rights in legal proceedings.

Data Retention Period

Energy-Xperts retains your personal data as long as a contract is active and as required by applicable laws. Specific retention periods include:

  • Customer personal data in service contracts: 5 years after contract termination;
  • Employee identification and authentication: Duration of the employment contract;
  • Reporting to authorities: Indefinitely, as required by Bulgarian law;
  • Marketing and Sales: As long as you remain subscribed.

 

Contacting the Appropriate Authority

In the United States, you can reach out to the Federal Trade Commission (FTC) for privacy-related inquiries. More information is available on their website:  https://www.ftc.gov.

 

Your Rights as a Data Subject

If your personal data is processed by Energy-Xperts under the GDPR, you have the following rights:

  • Right to Access: Request information about the categories of personal data collected and processed about you.
  • Right to Rectification, Blocking, and Erasure: Request corrections, deletions, or restrictions on your personal data. We will notify any third parties to whom your data has been disclosed of any changes.
  • Right to Data Portability: Request your personal data in a structured, commonly used, and machine-readable format.
  • Right to Object: You can object to the processing of your personal data based on Energy-Xperts’ legitimate interests. We will respond to your objection in writing within 30 days.
  • Right to Withdraw Consent: Withdraw any consent previously given for personal data processing by submitting a consent withdrawal declaration.
  • Right to Complain: You can raise a complaint with the Federal Trade Commission (FTC) regarding Energy-Xperts’ handling of your data. We encourage you to contact us first to address your concerns.